All Shopify merchants using Recharge can now enable RechargeSMS on their store for their customers located in the USA and Canada. RechargeSMS is a transactional SMS tool that lets customers self-manage their subscriptions by text right from their messages app.
RechargeSMS can be configured to support the following actions:
- Real-time product swaps
- Seamless order skipping
- One-time product add-ons
- Shipping and order date changes
- Address changes
Merchants can see the impact of these actions directly within their built-in analytics suite. Enable RechargeSMS today to your Recharge account!
RechargeSMS also integrates with Customer Support Helpdesk applications (freshdesk, Kustomer, gorgias, re:amaze, and zendesk) to automatically create a ticket when receiving indecipherable responses from customers. Unique toll-free phone numbers are randomly assigned to merchants, and messages always come from that same number.
RechargeSMS is free for all Recharge customers. All messages sent through RechargeSMS are also free to Recharge merchants.