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Enhancement
3 days ago

Bulk apply/remove discounts and update addresses, completely on your own

In addition to being able to make other bulk updates, you can now bulk apply a discount to the address, remove a discount from the address, and update any property on the address object (shipping rates, street address, order notes/attributes, etc).

How does it work? Learn more here.

NewFeature
a week ago

Now available! Multi-currency integrated with Shopify Markets.

All merchants using Recharge with Shopify Checkout Integration can now access comprehensive multi-currency support which is fully integrated with Shopify Markets. 

Once a merchant enables multiple currencies in their Shopify Markets portal, Recharge will seamlessly and automatically reflect the same configuration across all key merchant/customer touchpoints. 

  • Storefront: To display local currency during product selection via Shopify Subscription Widget 2.0
  • Customer portal: To ensure subscribers are presented with accurate pricing information (value and/or currency) while viewing or adjusting their subscriptions
  • Merchant portal: To allow merchant users to view the currencies of transactions and subscriptions within the portal or on data exports
  • API: For merchants looking to build custom solutions and experiences, Recharge will also surface currency information across subscriptions, orders, and charges API resources
  • Notifications: Currency awareness is built into our email notifications and also supported within our Klaviyo integration 

Read the full announcement here. 

How does it work? Learn more here. 

NewEnhancement
2 weeks ago

New Klaviyo Metric! - 'Subscription paused in Recharge'

All merchants who have enabled the setting 'Pause as a retention step before cancel' now have access to a new Klaviyo metric - 'Subscription paused in Recharge'. 

This metric, alongside the many other metrics and properties we send to Klaviyo, allows merchants to set up targeted email campaigns and flows, specifically designed for paused customers. 

How does it work? Learn more here.

Enhancement
3 weeks ago

Create more custom experiences with passwordless login enhancements

With new enhancements to this feature, you can now enable and disable SMS and email channels separately as well as use communication template customization options. The Recharge login widget page can now be used as the default login experience for all your customers and they can have direct access to the customer portal from the post-checkout order status page

This feature makes it easier for your customers to manage their subscription, reducing customer churn and customer support tickets. 

Go here to read more about the original release of passwordless login.

How does it work? Learn more here.

NewFeature
4 weeks ago

Now GA! Enhanced shipping options integrated with Shopify Shipping Profiles

Merchants using Shopify Checkout Integration can now create and configure a Recharge-specific Shipping Profile in Shopify, giving them fine-tuned control over their subscription shipping settings, including:
  • Configure shipping rates to specific countries and regions to fit your business needs
  • Compatibility with conditional shipping logic based on price and weight at a cart level
  • Setting a distinct shipping rate for subscriptions, including setting it as ’free'
To enable this feature, visit your merchant portal today.
How does it work? Learn more here.
a month ago

Enable your Prepaid subscribers to skip their next order!

All merchants that offer prepaid subscriptions can now enable a setting that allows their customers to skip prepaid orders.

Once enabled by the merchant, 

  • Customers will see the ability to skip prepaid orders in the Customer Portal.
  • Merchants can also skip orders via the Merchant Portal.
A skipped order’s delivery date will be pushed back by one interval based on the order frequency of the prepaid subscriptions. Any subsequent queued prepaid orders and the next renewal charge will be pushed back by the same interval.

How does it work? Learn more here.
NewAPI
a month ago

Announcing Javascript SDK for storefront customizations!

All merchants on Pro / Custom pricing plans now have access to two new powerful tools that dramatically accelerate storefront (subscriber-facing) customizations. For more info, read the blog post from our product team here.

Storefront API Access

Leverage the same REST API, but with additional capabilities like: 

  • Secured API access directly within the browser with built-in authentication
  • Automatic filtering of data/functionality based on the needs of the use case
  • Cost savings by eliminating proxy servers and interstitial layers and much more!

Create a Storefront API token today! 

Javascript SDK for Storefront Customizations

Let your code write itself with capabilities like: 

  • Fully typed SDK to enable auto-complete and improved debugging
  • Pre-made functions for common tasks
  • Platform independent SDK that works with Shopify storefront, Hydrogen Apps, React apps, and a host of other technology frameworks.

How does it work? Visit our dedicated SDK documentation here. 

NewEnhancement
2 months ago

Multi-currency presentment now supported for charge line item details

For multi-currency charges processed after January 24, 2023, all merchants using Shopify Checkout Integration with multiple currencies will now be able to view

  • the exact amount paid for charge line items (as reported in Shopify order details) and 
  • the customer’s presentment currency in which the amount was paid

The data will be viewable in the charge details of the Recharge Merchant Portal as well as exported reports (Charges - Processed). 


How does it work? Learn more here. 

For early access to more multi-currency features, please submit an enrollment request via the form here. 

NewFeature
3 months ago

Customize shipping rates with Shopify Shipping Profiles (Beta)

Merchants using Recharge with Shopify Checkout Integration can now create advanced shipping options for their subscription orders while leveraging Shopify Shipping profiles. This also allows merchants to configure their shipping settings directly within their Shopify portal.

Currently in beta, merchants can use this feature to: 

  • Set a distinct shipping rate for all subscription orders, including the ability to set ‘free shipping’ for subscription orders only
  • Enable conditional shipping logic, such as ‘price-based’ and ‘weight-based’ shipping 
  • Limiting 'free shipping' to certain regions/countries 

Create a shipping profile to enable this feature!

How does it work? learn more here. 

Enhancement
3 months ago

Bulk reschedule charges, completely on your own.

In addition to being able to make other bulk changes, you can now use the import flow to quickly and easily reschedule upcoming and error charges. With this update, you can choose to reschedule charges (including all subscription line items belonging to a given charge ID) or reschedule individual subscription items, which can be helpful in the event of out of stock inventory.

Note: This is currently available if you use the Recharge Checkout on Shopify, BigCommerce or have a custom-built store. 

How does it work? Learn more here.