New permission! - API Tokens

All merchants using Recharge can now access a new 'permission' to set whether a Recharge user can view/access the 'API Tokens' page under Integrations page. 

With this update, Recharge API token generation is ungated for any user with the appropriate permission!

Who has access by default? 

  • All users with 'Store Owner' profile
  • All users on stores that had API token permissions prior to Nov 5, 2021

Confirm you've access! A 'Store Owner' can instantly enable this permission for users by clicking the 'API tokens' checkbox on the 'Permissions' section of their merchant portal. 

IMPORTANT: The 'store owner' must read and accept the new terms of service for Recharge API before any user can access the API tokens page or generate a new API token. 

To learn more about permissions, click here

To learn more about our updated API terms of service, click here

Search and filter on Upcoming Orders and Charge Errors tabs

Within the Orders section, we've updated the Upcoming orders tab and the Charge Errors tab to include some handy new search and filter options. This update makes it easier than ever for you to find the charge that you're looking for based on the data that you have (e.g. customer email, Recharge charge ID), or to narrow your view down to only a subset of records (e.g. all charge errors with a "first tried" date within the last 7 days).

Upcoming Orders
Search by: 
Customer email, Recharge charge ID, Recharge customer ID

Filter by: Order date

Charge Errors
Search by: 
Customer email, Recharge charge ID, Recharge customer ID

Filter by: Charge error type (existing filter, now moved into Filter menu for consistency), First try date

New API endpoint: Token Information

Developers using Recharge API (v2021-01 and v2021-11) now have the ability to access key API token information with a simple GET request. 

Once executed, the API resource will return information such as

  • API token name
  • Contact email associated with the API token
  • Permission scope associated with the API token

Developers working with multiple tokens can use this endpoint as an admin tool to speed up their workflows. For example, a developer could prevent errors associated with incorrect permissions by quickly checking the API token permissions prior to accessing the endpoint.

Try it today with GET api.rechargeapps.com/token_information

To learn more, visit our API reference documentation here

You can also check out this blog post on how Recharge is empowering our developer community. 

Configurable rate limits for Recharge API tokens!

Merchants using the Recharge API can now have access to configurable rate limits through their API tokens. This update represents significant efficiency gains within our API and with these configurable rate limits, merchants can scale rapidly and implement innovative promotions reliably. 

  • New API tokens for merchants on the PRO or ENTERPRISE plan now default to 2X the existing call volumes.
  • Even higher rate limits are available upon request for merchants who use the Recharge API heavily. 

These new rate limits can be several times the existing rate limits and enabling them would require the generation of a new API token from the Integrations page. Once created, these new API Tokens will include a prefix, as shown below:

  • ‘sk’ indicates that this is a secret key that must remain confidential and not shared publicly in any way
  • Example: 2x1 - this is the rate limit multiplier with 2X the current leak rate (standard is 2 requests/sec) and 1X the bucket size (standard bucket size of 40 requests).

If a store is at the maximum token limit, an existing token should be replaced with a new API token that supports the higher rate limits. 

Check it out today! 

Recharge API v2021-11 is now available!

The 2021-11 version of the Recharge API includes exciting updates that represent a stronger foundation for the future and show our commitment to an API-first approach that will enable the Recharge community to meet evolving business needs.

Here are six notable changes.
  1. Global standards: This version includes many new global standards across all resources. This helps provide a consistent and intuitive experience across the entire scope of the Recharge API.
  2. Products and Plans: We have rearchitected our Products resource and added a new Plans resource,  paving the way to a more flexible future, with support for complex purchase options
  3. StoreThe store resource replaces the Shop resource from 2021-01.
  4. Payment Methods : This new resource includes payment method information associated with customers. Each customer can have multiple payment methods.
  5. Improved Pagination: Cursors included as in-body attributes. You no longer have to parse through response headers to retrieve cursors, and can page through data faster than ever before.
  6. Token Information Resource: Retrieve the name and permission scopes associated with your token without having to go to the Token Information page.
To learn more about this new version, check out the following resources. 

Quick Actions is now generally available

Quick Actions is now generally available to be used with the Klaviyo v2 integration. 

Quick Actions are standard URLs that make it simple for customers to perform a variety of actions like skip, swap, reactivate and add a one-time product to their subscriptions. Once the customer verifies their identity using 2-factor authentication, they can perform the actions without needing to log into their portal.

Want to start offering an easier way for your customers to manage their subscriptions?

  1. Quick Actions can be used in your Klaviyo flows and campaigns. Make sure Klaviyo V2 is installed.
  2. Use the URL Builder to create a Quick Action.
  3. Check out some examples of Quick Action use cases and learn more about set up here

Visit our support documentation to learn more about Quick Actions. 

Recharge is now a non-embedded app on Shopify

Recharge now opens in a standalone tab, rather than within Shopify’s embedded view. No action is needed on your part and does not affect any functionality for your store -you'll see this update the next time you log in to your portal. 

You’ll experience these immediate benefits: 

  • More room to work: You’ll be able to use the full page to manage your subscriptions. 
  • Improved performance: The Recharge app experience will feel faster and smoother in a full-page tab than it does within the Shopify app. 
  • Broader browser and device support: You can now use Recharge on Safari, in Chrome incognito mode, tablets and other mobile devices!

View documentation here to learn more. 

RechargeSMS: Now available as an exclusive Recharge integration

We’re home folks

We are excited to announce the launch of the official RechargeSMS integration! Now merchants can easily enable this transactional SMS service for their store without the need to authorize with Shopify or Recharge.

What’s new?
  • All previous installations of RechargeSMS will continue to be accessible via the Apps view in their Shopify store.
  • All new instances of RechargeSMS will be enabled from the store’s Recharge Integrations page.
  • Merchants no longer need to enter their Shopify store URL into an installation page to authorize with Shopify or with Recharge.
How does it work?
  • By visiting the Recharge Integrations page, a merchant can simply click “Enable” and add RechargeSMS to their store.
  • After enabling SMS, the store owner can visit the enabled integrations page and click “Open” to re-open RechargeSMS
  • they can also revisit the application via the /sms URL structure.


Please visit our documentation to learn more: Support Article

Subscription widget settings for BigCommerce

BigCommerce merchants can now configure all widget settings from the Subscription Widget settings page in the Recharge Merchant portal!

All widget settings are stored in the Recharge widget CDN. When the subscription widget is loaded on the product description page, the adapter will retrieve the settings from the widget CDN and display them on the page.

For more information view documentation here

ShipperHQ Support for BigCommerce Customer Groups

Recharge now supports ShipperHQ’s Customer Group feature with BigCommerce. You can offer specific shipping rates that depend on the customer group a customer belongs to in ShipperHQ. For example, if you wanted to offer free shipping to customers that are in the military, then you could create a customer group called Military Customers and apply a free shipping rate.

How does it work?

  • When a cart is passed from BigCommerce to RCI checkout on BigCommerce, the customer group will be included as a notes attribute on the checkout
  • The customer group will be sent to ShipperHQ when retrieving shipping rates to ensure that shipping is calculated correctly.
  • Once the order is created, the customer group will be stored as a cart attribute on the purchase.
  • Recurring orders and Add/Swaps will also use the customer group stored in the cart attributes for the purchase.
Please visit our documentation to learn more. 
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