Custom Shipping rates for the Checkouts API resource!

All merchants using the v2021-11 of the Recharge Checkouts API resource now have access to all-new capabilities w.r.t shipping rates. 

What's new?

  • Retrieve any applicable shipping rates on the initial API request
  • Add multiple custom shipping rates as a list 
  • Apply any shipping rate from the list of available shipping rates OR
  • Apply custom shipping rate options without needing to retrieve available rates

What does it unlock?

Developers building custom checkout using Recharge API can now

  • build custom one-page checkout flows by submitting all the required checkout data in a single request
  • stack free shipping with another discount by applying free shipping as a custom rate
  • increase checkout conversions through faster loading times by incorporating custom shipping rates into their checkout flow

To get started, please review our API reference documentation

'Collections' API resource is now available!

All merchants using v2021-11 of the Recharge API can now access the 'Collections' endpoint resource to manage their collections, a powerful way to group products. 

Using this new API resource, merchants can create/edit/delete collections with simple API calls for actions such as: 

  • Create, update, and delete a collection
  • List collections
  • List products in a collection
  • Bulk add products to a collection (up to 250 products)
  • Bulk Delete products from a collection

Additionally, merchants using the Recharge Theme Engine can also personalize subscriber experience in the customer portal by only presenting collections that are best suited to a customer's existing subscription products.   

To learn more, please visit our API reference docs.

Improved handling of failing webhooks!

All merchants using Recharge webhooks will now benefit from a webhook management update that reflects industry best practices on the identification and handling of webhooks that are failing. 

The update includes several enhancements such as: 

  • removal of webhook after 20 failed retries to prevent inundating your webhook endpoint (since no messages will be received from Recharge for a failing webhook)
  • system-generated email alerts when failed delivery attempts are detected and/or the webhook is removed after several failed delivery attempts.

To learn more on how to address failing webhooks, please review our support documentation.

RechargeSMS: Redesigned Onboarding Experience!

RechargeSMS has a completely redesigned onboarding experience, featuring a streamlined walkthrough process, SMS status indicators, and UI elements built to make activation guided, friendly and fast.

What’s new?

  • Short and sweet — We’ve reduced the process to 2 main stages + one-click activation
    • Enable Features, Format Products, & Activation
  • New UI Element — A guiding companion to get merchants through onboarding (and more - coming soon 😉)
    • Explains each step and reinforces with feedback
  • New Status Indicator (red, yellow, green)
    The new Messaging Limited (yellow) status will inform merchants that they only have a test segment on - they need to turn on their opt-in to activate, offering more clarity on service status.

How does it work?

  • When a merchant installs RechargeSMS, they will be greeted by a new UI element that sits at the bottom left of the screen, inside the sidenav. They can move through onboarding by clicking the CTA at the bottom.
  • They can enable our recommended features with just a click or explore on their own.
  • Merchants will be prompted to import their products and format titles.
  • Lastly, they can either turn on their opt-in to activate SMS or start with a test segment first.
    • RCS and SCI stores at this stage see slightly different UI

Please visit our documentation to learn more: Support Article

Multiple payment methods support is coming to your store!

All merchants using Recharge will soon be able to let their customers manage multiple payment methods for their account.This feature enables several enhancements such as:
  • Streamlined UX to let customers view/add unique payment methods per subscription such as PayPal, Apple Pay, Credit cards, etc.
  • Ability to assign a payment method to a specific address
  • Reduce friction by automatically displaying payment type and the last 4 digits of payment card
  • An improved UI experience to the shipping, billing, and subscription pages on the Recharge customer portal
At launch, the feature can be accessed through:
  • Merchant portal for admins
  • Customer portal standard themes (Novum & Prima) and custom themes built on the Theme Engine (v4.0.0 or above)
IMPORTANT: This feature is being rolled out in phases and will soon be available with your store if not already enabled.

To learn more, visit our support documentation here.

RechargeSMS: Cart Opt-in for Shopify Checkout

RechargeSMS is now available for Shopify Checkout! Merchants using Shopify Checkout can now deploy a fully customizable opt-in widget on their cart page, allowing subscribers to opt-in to transactional SMS messages in the purchasing journey.

What's new?

  • A cart opt-in card has been added to the RechargeSMS dashboard for merchants on Shopify Checkout. 
  • After clicking, the cart opt-in card will prompt merchants to enable the cart opt-in and customize the tool. 
  • Once the opt-in has been enabled, RechargeSMS will automatically inject the widget into the merchant’s Shopify theme based on the default placement and colors chosen in the customization phase. 
  • Should a merchant wish to manually change the placement or coloring, a walkthrough video has been created to provide instruction on implementation.

Please note: Merchants who have converted, or are in the process of converting from Recharge Checkout to Shopify Checkout will no longer be able to display the SMS opt-in on their checkout page, and will have to deploy the cart opt-in for their store. 

Current subscribers and tool functionality will not be affected with this launch. The only functionality changing will be where customers can opt-in, in the purchase journey.

Be sure to visit our documentation to learn more: Support Article

New! Delivery Schedule resource now available in v2021-11 of Recharge API

All merchants using version 2021-11 of the Recharge API can now benefit from the new Delivery Schedules resource.

With this new resource, merchants/developers can build creative workflows to plan for future shipments with just a single request. This will reduce complexity and therefore increase the response speed for such workflows.

The resource can return the following information per each future shipment:
  • Individual product line items in the shipment
  • Shipping address
  • Billing address
  • Payment method and
  • If delivery is configured as ‘skippable’
Additionally, the resource can be configured to return information for multiple future shipments per customer based on ‘count’ or ‘time range’. The resource can return any scheduled deliveries within the next 365 days!

To try out this endpoint, check out our API Reference documentation

New! Accounts endpoint available in v2021-11 of the Recharge API

All merchants using version 2021-11 of the Recharge API can now benefit from the all-new Accounts endpoint.

With this new endpoint, merchants can use a single request to fetch a complete list of all the internal staff members with access to the Recharge merchant portal, when they were activated and whether the user is set up as a ‘store owner’.

In addition to making this data accessible via the Recharge API, merchants can use this information to
  • build visibility of how their Recharge portal is being accessed and
  • guide their internal security and privacy policies.
To try out this endpoint, check out our API Reference documentation.  

Broader triggers for store/updated webhook

The store/updated webhook for all merchants is now updated to emit the webhook when for a wider variety of triggers such as: 

  • changes to any fields in the store object, including a change in URLs
  • changes to the theme in use
  • changes to checkout in use

Merchants and partners can use this webhook to track critical changes to their store such as: 

  • update/review advanced customizations that might be negatively impacted due to changes in key URLs 
  • 3rd party integrations can pro-actively identify the appropriate version of their solution that is compatible and performant with the store type

To learn more about webhooks, check out our API Reference Documentation

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