Edit discounts in Recharge

Previously, you only had the option to disable, deactivate, or delete existing discount codes and create a new one if you needed to modify the terms of a discount.

Recharge now supports the ability to edit existing discounts on your Recharge store! That means you can increase the number of uses and extend the expiration date on all discounts. 

This will provide more flexibility and make it easier for you to manage your Recharge discounts. 

For more information visit our documentation here

'Subscriptions' section is now available in the admin portal

In the past, viewing subscription information in your admin portal required navigating through multiple pages. Now, with the 'Subscriptions' section, there is a centralized location for a granular look at individual subscriptions.

Next time you visit your admin portal, you will see a 'Subscriptions' tab on your navigation. This page provides high level information about subscriptions like subscription ID, title, price, quantity, frequency, SKU, next charge date, customer email, status and more. 

In addition you can: 

  • Search for subscriptions via specific criteria (subscription ID, address ID, customer ID, customer email, SKU, external variant ID)
  • Filter by subscription status and created date
  • Click a subscription ID to edit
  • Click Edit Columns to choose which columns you see on the page

To learn more visit our support documentation here

Accounts and Permissions now available

Store owners can now control what their team members can access. This feature will help reduce errors & business risk and increase productivity by removing store owners as bottlenecks.  

Recharge permissions allows store owners to control account permissions at two critical points:
  1. Default new account permissions: Because both Shopify and BigCommerce allow platform users to create accounts in Recharge simply by visiting the app, Recharge permissions allows store owners to set a default level of permissions for all new accounts. That way, merchants can specify that all new accounts will only receive access to the "Customers" and "Orders" sections, for example.
  2. Existing account permissions: Store owners are able to view and edit the permissions of any existing user's store account--even users who have only ever accessed Recharge from Shopify.

How do permissions work? 

Permissions are used to determine which sections of the app a user can view. Users will only see sections of the application to which they have access. If they attempt to navigate to a section of the app that they do not have permission to see, they'll see an "Access denied" message instead of the page. These permissions are set at the account level, so a user with access to multiple stores can have different permissions for each individual store as determined by the store's owner.

Visit the documentation library to learn more. 

Improved Customer Portal Performance with Product Search

With these improvements you'll notice faster loading times on your product search page. Now, only a subset of products are loaded, as needed. Previously, all products were loaded at once increasing the amount of time it took for pages to load in the customer portal.

If you are using one of the following templates as your current theme, no action is needed: 
  • Standard themes: Novum & Prima
  • Theme Engine custom themes: Base_v3.0.0, Novum_v3.0.0, and legacy_novum 

If you are using legacy_base you must create a new theme for your customer portal using the Base or Novum theme template. Once you finish customizing your theme and assign it as your current theme you will begin seeing these performance improvements.

New permission! - API Tokens

All merchants using Recharge can now access a new 'permission' to set whether a Recharge user can view/access the 'API Tokens' page under Integrations page. 

With this update, Recharge API token generation is ungated for any user with the appropriate permission!

Who has access by default? 

  • All users with 'Store Owner' profile
  • All users on stores that had API token permissions prior to Nov 5, 2021

Confirm you've access! A 'Store Owner' can instantly enable this permission for users by clicking the 'API tokens' checkbox on the 'Permissions' section of their merchant portal. 

IMPORTANT: The 'store owner' must read and accept the new terms of service for Recharge API before any user can access the API tokens page or generate a new API token. 

To learn more about permissions, click here

To learn more about our updated API terms of service, click here

New API endpoint: Token Information

Developers using Recharge API (v2021-01 and v2021-11) now have the ability to access key API token information with a simple GET request. 

Once executed, the API resource will return information such as

  • API token name
  • Contact email associated with the API token
  • Permission scope associated with the API token

Developers working with multiple tokens can use this endpoint as an admin tool to speed up their workflows. For example, a developer could prevent errors associated with incorrect permissions by quickly checking the API token permissions prior to accessing the endpoint.

Try it today with GET api.rechargeapps.com/token_information

To learn more, visit our API reference documentation here

You can also check out this blog post on how Recharge is empowering our developer community. 

Configurable rate limits for Recharge API tokens!

Merchants using the Recharge API can now have access to configurable rate limits through their API tokens. This update represents significant efficiency gains within our API and with these configurable rate limits, merchants can scale rapidly and implement innovative promotions reliably. 

  • New API tokens for merchants on the PRO or ENTERPRISE plan now default to 2X the existing call volumes.
  • Even higher rate limits are available upon request for merchants who use the Recharge API heavily. 

These new rate limits can be several times the existing rate limits and enabling them would require the generation of a new API token from the Integrations page. Once created, these new API Tokens will include a prefix, as shown below:

  • ‘sk’ indicates that this is a secret key that must remain confidential and not shared publicly in any way
  • Example: 2x1 - this is the rate limit multiplier with 2X the current leak rate (standard is 2 requests/sec) and 1X the bucket size (standard bucket size of 40 requests).

If a store is at the maximum token limit, an existing token should be replaced with a new API token that supports the higher rate limits. 

Check it out today! 

Recharge API v2021-11 is now available!

The 2021-11 version of the Recharge API includes exciting updates that represent a stronger foundation for the future and show our commitment to an API-first approach that will enable the Recharge community to meet evolving business needs.

Here are six notable changes.
  1. Global standards: This version includes many new global standards across all resources. This helps provide a consistent and intuitive experience across the entire scope of the Recharge API.
  2. Products and Plans: We have rearchitected our Products resource and added a new Plans resource,  paving the way to a more flexible future, with support for complex purchase options
  3. StoreThe store resource replaces the Shop resource from 2021-01.
  4. Payment Methods : This new resource includes payment method information associated with customers. Each customer can have multiple payment methods.
  5. Improved Pagination: Cursors included as in-body attributes. You no longer have to parse through response headers to retrieve cursors, and can page through data faster than ever before.
  6. Token Information Resource: Retrieve the name and permission scopes associated with your token without having to go to the Token Information page.
To learn more about this new version, check out the following resources. 

Quick Actions is now generally available

Quick Actions is now generally available to be used with the Klaviyo v2 integration. 

Quick Actions are standard URLs that make it simple for customers to perform a variety of actions like skip, swap, reactivate and add a one-time product to their subscriptions. Once the customer verifies their identity using 2-factor authentication, they can perform the actions without needing to log into their portal.

Want to start offering an easier way for your customers to manage their subscriptions?

  1. Quick Actions can be used in your Klaviyo flows and campaigns. Make sure Klaviyo V2 is installed.
  2. Use the URL Builder to create a Quick Action.
  3. Check out some examples of Quick Action use cases and learn more about set up here

Visit our support documentation to learn more about Quick Actions. 

Recharge is now a non-embedded app on Shopify

Recharge now opens in a standalone tab, rather than within Shopify’s embedded view. No action is needed on your part and does not affect any functionality for your store -you'll see this update the next time you log in to your portal. 

You’ll experience these immediate benefits: 

  • More room to work: You’ll be able to use the full page to manage your subscriptions. 
  • Improved performance: The Recharge app experience will feel faster and smoother in a full-page tab than it does within the Shopify app. 
  • Broader browser and device support: You can now use Recharge on Safari, in Chrome incognito mode, tablets and other mobile devices!

View documentation here to learn more. 

Show Previous EntriesShow Previous Entries