Test Webhook Connectivity

Summary API Feature 

ReCharge has added support for testing webhooks, leveraging our latest, highly performant webhook architecture!

How to

Using the ReCharge API, you can now POST to the following URL, using a webhook_id that you have registered using your API Token:

https://api.rechargeapps.com/webhooks/<webhook_id>/test

Immediately following your request, a webhook with empty payload will be delivered to the registered address. This enables users to quickly and easily verify that they can receive Webhooks from ReCharge.

Learn more

For details, and to learn more about ReCharge Webhooks, visit our API documentation here!

New Webhooks for Refunds and Cancelled Orders

With an average latency of just two seconds, webhooks are the best way for your connected applications to get real-time notification of events within ReCharge. In addition to significant performance improvements, ReCharge now offers two new webhook topics to keep systems in sync.

  • charge/refunded - When a charge is refunded from within the ReCharge Admin Portal or via API, a charge/refunded webhook will be dispatched to the subscribed URL. The webhook will contain the standard payload of a charge, included a total_refunds parameter to indicate the total refunded amount (in dollars) associated with the charge. 
  • order/cancelled  - when an order is cancelled from within the ReCharge Admin Portal or via API, an order/cancelled webhook will be dispatched to the subscribed URL. The webhook will contain the standard payload of an order webhook, including a status indicator denoting that the order has been cancelled.

Learn more about using ReCharge webhooks, including a comprehensive list of available topics, by checking out the ReCharge API Reference

Introducing ReCharge Shipping Zones and Rates

What's new? Stores can now choose between "Getting Rates from Shopify" and "Using ReCharge Zones and Rates" on the new Shipping Settings page

What are the two shipping types?

  • Basic - This is the legacy flow and the same setup you, our merchants, know, and love. ReCharge will continue to call Shopify to get rates for both checkout and recurring charges Enhancement 
  • Advanced - This is the new shipping type where rates are stored on ReCharge. Merchants will not need to rely on getting rates from Shopify and will be freed from all scaling issues surrounding that process. New 

How will this benefit stores? Merchants can easily migrate to store their rates within ReCharge to leverage more reliable responses, fewer errors, and all the benefits of direct 3rd party integrations such as ASR, BeSpoke, and Passport.

Where can you learn more? More information can be found here.

Open ReCharge in new tab, multi-store navigation and more!

"Open in new tab" option New 

You can now use ReCharge as a full-page application! ReCharge will be moving to a 100% standalone view later this fall, so this is a great opportunity to get a preview of the new experience.

Simply click the new "Open in new tab" link in the "Settings" dropdown menu to open ReCharge as a standalone page, in a new tab.

Restyled navigation bar Enhancement 

ReCharge's navigation bar has a new look! In addition to showing your store name in the top left corner, ReCharge help resources now have their own section and icon on the upper right. We've also tweaked the names and placement of a few "Settings" sections—but don't worry, we kept the older names visible for reference.

NOTE: This update is being rolled out to stores in waves over the course of the week. So if you don't see it today, don't worry--it's coming!

Google Tag Manager (GTM) - Now generally available

We are happy to announce that Google Tag Manager (GTM) is now Generally Available (no longer Beta) for all of our PRO merchants! 🎉  

You can now add your GTM code to ReCharge in order to add, edit, and disable tags without having to touch the source code. With tags you can collect data on customer behavior and other data points. 

To learn more, visit our support documentation on Google Tag Manager.



Industry benchmarks is now available in Beta

The Industry benchmarks report is now available as part of the Enhanced analytics suite. The report is currently available to merchants enrolled in the analytics beta program. 

The dashboard allows you to track your key metrics such as lifetime value, churn, MRR, and average order value against the industry benchmarks. 

If you are a pro merchant and would like access to this report, please email our support team to get added to the analytics beta program. support@rechargeapps.com 



ReCharge SendGrid 📬 Integration Now Generally Available! 🎉

We're happy to announce that our integration with SendGrid is now generally available and available to all ReCharge merchants! 

Using the ReCharge SendGrid integration allows you to use your own SendGrid account to track delivery rates, open rates, and click-through rates, as well as other SendGrid functionality.

It's simple to setup and you continue to use the email templates you've already configured in ReCharge. 


Theme Engine - Novum theme is available for customization 🎨

What's new?

All PRO ReCharge merchants using the Theme Engine can now select the brand new Novum theme from the "Themes to use" list, and fully customize Novum to better suit the store's branding, needs, and desired features.

What is Novum?

Novum is the first theme to be released for the Customer Portal. It was designed to take your Customer Portal to the next level with the following features:

  • Improved design and user experience (UX)
  • Mobile-first 
  • Order now 
  • One-time product purchases
  • Cross-sell opportunities
  • Enhanced retention strategies

What are the benefits of Novum on Theme Engine?

You have full control over the Novum theme files which allow you to modify every line of code. You also have the option to build more complex customizations that match your business needs and customer experience.

Where can I learn more?

For more information about ReCharge's Theme Engine, please see our Theme Engine support documentation.


Manage Products Individually!

What's new?

Have you always wanted a more intuitive way to manage your subscription products? You can now manage your products individually with ease and no longer require an associated ruleset. The newly designed Products page allows you to add, edit, and remove products from ReCharge.

You can manage subscription settings for each product individually and view a list of all your products in one place, even if they are currently part of a ruleset. 

Setting a product's subscription type and order schedule is quick and simple with our new product interface that exudes familiarity. Here, you can edit any subscription property as well as sync and save any changes made.

Where can I learn more?

For more information about ReCharge's new Product pages and flows click here.

We're launching a new theme for the Customer Portal 🚀

We are excited to announce the first new theme for the Customer Portal called Novum! 🎉 🥳

What are themes for the Customer Portal?

Themes define the style, layout, and features for your Customer Portal. You can select your theme, provide light customizations (e.g. CSS, JS), and toggle certain functionality and permissions on and off.

What is Novum?

Novum is the first theme to be released for the Customer Portal. It was designed to take your Customer Portal to the next level with the following features:

  • Improved design and user experience (UX)
  • Mobile-first 
  • Order now 
  • One-time product purchases
  • Cross-sell opportunities
  • Enhanced retention strategies

 

Where can I learn more?

Please see our Themes Customer Portal support documentation.

How do I enable the Novum theme?

The Novum theme can be previewed and enabled on the Customer Portal settings page. For more information and step by step instructions, please see our Themes Customer Portal support documentation.

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