Discount search improvements 🔍

To make it faster for you to find discounts where you already have the discount code or the ID, we've added special keywords for you to use when searching discounts.

Search by code

To search for a specific discount by the discount code, add the keyword code: in front of your discount code so it looks like this code:Jan2021. It will search for the exact discount code provided.

Search by discount id

To search for a specific discount by the discount id, add the keyword id: in front of the discount id so it looks like id:1234567. It will search for the exact discount id provided.


Discounts: Combine "minimum purchase amount" and "Product/Collection" restrictions!

You can now create discounts with both a "minimum purchase amount" requirement and Product/Category restrictions! This update unlocks new possibilities for stores who want to leverage "minimum purchase amount" discounts, but need to target the discount to include (or exclude) only certain items.

How it works:

This update allows you to create discount codes that require users to purchase a certain amount of specific products in order to redeem a discount on those products. For example:

  •  20% off items in Men's Grooming with purchase of $100 or more in collection with discount code GLOW20

In order to redeem this discount, shoppers must spend $100 or more on items in the Men's Grooming Collection, and the discount will only be applied on items in this collection.

How to set up your discount: 

It's easy to combine these discount restrictions in the discount builder. When creating a new discount, simply enter the "minimum purchase amount" you wish to require, then specify the product or collection to which the discount should apply.

Check out our Knowledge Base for additional information!

Novum - Light theme

What’s new? Novum is now redesigned to have a light, neutral color set and globally defined variables to make it easier for stores to customize their customer portal.

Existing Novum Stores - If you already have Novum enabled without any CSS customizations, you will automatically be switched to the new light theme. If you have CSS customizations, you will not notice any differences in your customer portal. 

Where can you learn more? More information about these changes and the new global variables can be found here. 



Automatically Recalculate Next Charge Date When the Subscription Charge Frequency Is Changed 🚀

Merchants can now choose wether they want their customers orders to automatically recalculate the next charge date after the subscription frequency is changed with this new setting! 🎉 

How does it work?

There's a new checkbox under "General Settings", in the "Subscription settings" area called "Automatically recalculate next charge date when the subscription charge frequency is changed". If this box is unchecked, the next charge date will not be recalculated if the frequency is changed. If the box is checked, the next charge date will be changed and recalculated according to the new frequency.

What's the current setting for my store? If you are an existing ReCharge merchant, the default behavior was to automatically recalculate, so that was respected and you will find this setting turned on for your store automatically, but you can turn it off whenever you please.

For example, with this setting enabled: A customer's charge frequency is changed from every 2 months to every 1 month. 

  • The last charge processed was on September 30th. 
  • The upcoming charge date automatically recalculates to October 30th (the previous next charge date was November 30th)

With this setting disabled, our example looks a little different.

  • The last charge processed was on September 30th.
  • The upcoming charge is unchanged on November 30th, two months out.
  • The charge after will be December 30th to reflect the new one month frequency.

If you are a new store coming into ReCharge, this setting will be turned off by default, but you can enable it whenever you desire.

This setting does not work retroactively. So changing this setting will not affect existing charges, only future actions.

For more information on this feature, please see our support documentation here.

Open ReCharge in new tab, multi-store navigation and more!

"Open in new tab" option New 

You can now use ReCharge as a full-page application! ReCharge will be moving to a 100% standalone view later this fall, so this is a great opportunity to get a preview of the new experience.

Simply click the new "Open in new tab" link in the "Settings" dropdown menu to open ReCharge as a standalone page, in a new tab.

Restyled navigation bar Enhancement 

ReCharge's navigation bar has a new look! In addition to showing your store name in the top left corner, ReCharge help resources now have their own section and icon on the upper right. We've also tweaked the names and placement of a few "Settings" sections—but don't worry, we kept the older names visible for reference.

NOTE: This update is being rolled out to stores in waves over the course of the week. So if you don't see it today, don't worry--it's coming!

Subscription Widget - Customize the order of purchase options

The ability to customize the "Purchase options order" for the subscription widget is now generally available! 

Select whether you want the Subscription option or the One-time purchase option to be listed first on the product page. 

How do I make the change? In the top navigation bar click the wrench icon and then click the "Subscription Widget" link. On the Subscription widget settings page navigate to the "Purchase options order" select the order to be "One-time + Subscription" or "Subscription + One-time".

Can I preview this before I save? Yes! The "Subscription widget preview" on the right side of the page does reflect the option selected in this setting, so the changes can be previewed in real-time before anything is published!


ReCharge Workflows - Trigger events on recurring orders ⚡

The ReCharge Workflows now has a new trigger option, Recurring Order

You now have the option to create or edit a workflow to be triggered on a recurring order. You can set the workflow to be triggered on any of the recurring orders such as the 2nd, 3rd, or 4th order. Simple click the edit button for the workflow trigger and select recurring order.

Learn more about ReCharge Workflows and the recurring order trigger by visiting our support documentation.



ReCharge API - Sort Results of GET (list) Requests

How does it work? API 

When retrieving lists of data with the ReCharge API, users can now include a sort_by parameter in the URL of the GET request to specify the order of results. Sort_by values indicate the parameter to sort on, and the direction of sorting (such as updated_at-desc). 

Example:

GET https://api.rechargeapps.com/orders?sort_by=shipping_date-desc

Where can I learn more?

Available sort_by values vary between endpoints. For a complete list of available sort_by values for each resource, and to learn more about sorting API results, see the "Retrieving Data" section of our API documentation

View Subscription History in Your Store's Time Zone

You can now choose to view the customer's subscription history timeline in your store's time zone! Simply click "view in my store's time zone" whenever you're viewing the History section on a customer's Subscriptions page customer's. You can toggle back to the default timezone (U.S. Eastern) at any time.


Customer Search - Faster search results with Email ⚡

Enhancement 

You can now search even faster for customers if you have their email. On the Customers page, enter/paste a customer's email (or just the first part including the @-sign) to make use of our new and enhanced email-based customer search. This is the first step in a series of search updates we are planning for later in the year.

Example: Search by either jane.doe@ or jane.doe@gmail.com



Show Previous EntriesShow Previous Entries