Custom Shipping rates for the Checkouts API resource!

All merchants using the v2021-11 of the Recharge Checkouts API resource now have access to all-new capabilities w.r.t shipping rates. 

What's new?

  • Retrieve any applicable shipping rates on the initial API request
  • Add multiple custom shipping rates as a list 
  • Apply any shipping rate from the list of available shipping rates OR
  • Apply custom shipping rate options without needing to retrieve available rates

What does it unlock?

Developers building custom checkout using Recharge API can now

  • build custom one-page checkout flows by submitting all the required checkout data in a single request
  • stack free shipping with another discount by applying free shipping as a custom rate
  • increase checkout conversions through faster loading times by incorporating custom shipping rates into their checkout flow

To get started, please review our API reference documentation

New and Improved Revenue KPI dashboard

All Recharge Pro merchants now have access to the updated Revenue KPIs dashboard. This update adds more filters and detailed insights to the dashboard and addresses bugs.

What’s new?

  • Redesigned dashboard for additional data clarity
  • Redefined Customer Categories that compare Onetime Only customers with Subscription customers
  • Filter for date granularity, customer created date, custom date ranges and to “Include Onetimes”
  • Order Sequence metric now includes the first 6 orders, updated label for “Churned” and additional Drill Down capability
  • Added “Active (No Order)” status for active subscriptions with orders at a future date after the report was run
  • Bug fix to address duplicate records in Gross Sales for some merchants

To learn more about the Revenue KPI dashboard, check out our product support documentation

New Order Details and Subscription Details pages

We redesigned two essential pages to streamline your experience while editing a customer's subscription settings, as well as provide a more intuitive, in-depth view of processed orders.

Subscription Details page
The new Subscription Detail is designed to offer a greatly clarified and streamlined experience when editing a customer’s subscription settings.

Key features
  • Consolidates subscription settings into subsections (e.g. “Product details,” “Order schedule”) for clearer visibility. 
  • Displays the nearest Recent and Upcoming orders on the subscriptions page so that a subscription's most relevant orders can be easily accessed and managed.
  • Supports secondary subscription management tasks (e.g. address or payment method updates, line item property management, etc.) via secondary menus for a cleaner page design.

Order Details Page
The new Order Details page is designed to offer a more intuitive view of a Recharge order. Our ultimate goal is to make this page visible for orders in any status, with the management options appropriate for that status (e.g. reschedule upcoming orders, retry chart errors, refund processed orders). But we’re starting by replacing the Order Details page that exists for processed orders.


For more information read our blog post or visit our support documentation


Improved handling of failing webhooks!

All merchants using Recharge webhooks will now benefit from a webhook management update that reflects industry best practices on the identification and handling of webhooks that are failing. 

The update includes several enhancements such as: 

  • removal of webhook after 20 failed retries to prevent inundating your webhook endpoint (since no messages will be received from Recharge for a failing webhook)
  • system-generated email alerts when failed delivery attempts are detected and/or the webhook is removed after several failed delivery attempts.

To learn more on how to address failing webhooks, please review our support documentation.

Rulesets have become Collections

In the past, you couldn’t leverage Collections if your existing products were within a ruleset.

Now, you can find all your existing rulesets under your Collections tab, you won’t lose any of the functionality you have today, and can now make full use of the Collections feature. 

You’ll experience these immediate benefits: 

  • The ability to add products to multiple collections
  • Bulk edit an entire collection to the same product rule settings
  • Curate custom collections
  • Assign a custom collection to your customer portal 

To learn more about Collections, visit support documentation here

Broader triggers for store/updated webhook

The store/updated webhook for all merchants is now updated to emit the webhook when for a wider variety of triggers such as: 

  • changes to any fields in the store object, including a change in URLs
  • changes to the theme in use
  • changes to checkout in use

Merchants and partners can use this webhook to track critical changes to their store such as: 

  • update/review advanced customizations that might be negatively impacted due to changes in key URLs 
  • 3rd party integrations can pro-actively identify the appropriate version of their solution that is compatible and performant with the store type

To learn more about webhooks, check out our API Reference Documentation

Update to ‘Charges - processed’ export

All merchants using Recharge can now proactively capture unexpected charges within a selected date range when using the ‘charges - processed’ export, available within the Recharge merchant portal.

With this update, once the merchant enters the appropriate date range for the ‘charges - processed’ export, Recharge will automatically
  • remove charges that failed to process within the selected period. This includes charges that got rescheduled to a future date due to reasons such as card declines or order errors
  • include any charges that got processed within the selected time range despite being originally scheduled for a different date
Merchants can still identify the original queued date of the charge within the exported file under the column charge.charge-date.

To learn more about exports, visit support documentation here.

Edit discounts in Recharge

Previously, you only had the option to disable, deactivate, or delete existing discount codes and create a new one if you needed to modify the terms of a discount.

Recharge now supports the ability to edit existing discounts on your Recharge store! That means you can increase the number of uses and extend the expiration date on all discounts. 

This will provide more flexibility and make it easier for you to manage your Recharge discounts. 

For more information visit our documentation here
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