Automated customer sync between Recharge and Shopify!
For all merchants using Recharge with Shopify, Recharge now automatically syncs customer information between Recharge and Shopify.
This two-way sync ensures that an update to the following customer fields within either Recharge or Shopify, will automatically apply the same change in the other system in near real-time:
- First name
- Last name
- Email marketing preferences
The sync works regardless of whether the change was made by the merchant or the customer in their respective portals.
With this update, merchants can also enable a daily email notification that details any errors encountered during the sync (i.e. email collisions).
Note: By default, the notification email will be sent to the registered store owner.
To enable the notification or change the recipient, please review the support documentation.