Automatically Recalculate Next Charge Date When the Subscription Charge Frequency Is Changed 🚀

Merchants can now choose wether they want their customers orders to automatically recalculate the next charge date after the subscription frequency is changed with this new setting! 🎉 

How does it work?

There's a new checkbox under "General Settings", in the "Subscription settings" area called "Automatically recalculate next charge date when the subscription charge frequency is changed". If this box is unchecked, the next charge date will not be recalculated if the frequency is changed. If the box is checked, the next charge date will be changed and recalculated according to the new frequency.

What's the current setting for my store? If you are an existing ReCharge merchant, the default behavior was to automatically recalculate, so that was respected and you will find this setting turned on for your store automatically, but you can turn it off whenever you please.

For example, with this setting enabled: A customer's charge frequency is changed from every 2 months to every 1 month. 

  • The last charge processed was on September 30th. 
  • The upcoming charge date automatically recalculates to October 30th (the previous next charge date was November 30th)

With this setting disabled, our example looks a little different.

  • The last charge processed was on September 30th.
  • The upcoming charge is unchanged on November 30th, two months out.
  • The charge after will be December 30th to reflect the new one month frequency.

If you are a new store coming into ReCharge, this setting will be turned off by default, but you can enable it whenever you desire.

This setting does not work retroactively. So changing this setting will not affect existing charges, only future actions.

For more information on this feature, please see our support documentation here.