All merchants using Recharge can now enjoy a fluid, fast and responsive experience on the Orders section of the Recharge Merchant Portal. Plus, Merchants can now search and filter their processed orders using a number of search and filter options in the Processed Orders tab! 

Built on an all-new front-end architecture, the 'Orders' section delivers a familiar interface but with a modern responsive design supported by several subtle UX enhancements. 

Now, it is easier and faster than ever to manage your orders and provide support for your customers.

The new architecture also provides a long-term foundation to deliver significant enhancements such as: 

• Faster load times and in-page instantaneous interactions 
• Improved development and testing timelines with even higher reliability
• Hyper flexible UI elements that are independent of our API-first foundation

To learn more, view documentation here. 

• High-level tiles for Gross Sales, Quantity, Orders, and Customers. 
• See metrics for all SKUs - not just the Top 15. 
• Ranking by top performing (Gross Sales) SKUs/Variants.
• Revenue and Customer KPI tables now work with SKU/Variant filters.
• Separate and filter SKUs/Variants by purchase type (ie. Subscription, Onetime). 
• See Average Customer Value (ACV), Average Order Value (AOV), and charges per customer for all customers - not just customers with a specified signup date.
• ACV and AOV now based on both active and churned customers - not just active.
• Average Active Days by SKU/Variant. 
• Retention % by SKU/Variant.
• Bar graph now shows data for Top 10 SKUs/Variants, with all others grouping in an other category. SKUs/Variants can be filtered out of other.

Recharge merchants on BigCommerce can now access Theme Engine as an option for their customer portals. The Recharge Theme Engine allows merchants to customize the interface of their store's Recharge Customer Portal. Access to Recharge Theme Engine requires the Recharge Pro or Enterprise plan.

To enable the Novum theme on Theme Engine, visit your customer portal page and select PRO Theme Engine.  

In addition, existing features of custom domains for customer portals are now also applicable to Recharge Theme Engine.

To learn more, visit our support documentation here.

All merchants and partners using Recharge subscription/deleted webhook can now access the full subscription object within the webhook payload. 

The webhook is triggered when a subscription is deleted. The updated webhook payload now includes 30+ parameters including Customer ID and Email. The additional parameters allow merchants and partners to accurately trace deleted subscriptions for creative use-cases such as 

• Maintain internal alignment with downstream systems
• Deliver enhanced customer support
• Data audits
• and more!

Note: Updates to the subscription/deleted webhook will not affect the subscription/cancelled webhook.  

To learn more, visit our API Reference Documentation here. 

Merchants using Recharge with Shopify Checkout Integration will now benefit from the real-time sync of 'line-item properties' between Recharge and Shopify subscription contracts. 

Support for 'line-item properties' sync was recently released by Shopify. This Recharge update allows merchants to leverage it by:  

• capturing 'line item properties' from Shopify during contract creation at Checkout and
• By ensuring updates made by merchants to 'line item properties' in Recharge are synced with orders created in Shopify

The sync has also been integrated into our migration process to support merchants looking to include 'line item properties' as they migrate from Recharge Checkout to our Shopify Checkout Integration.  

To learn more, visit our support documentation here. 

Not sure which checkout is in use for your store? Follow the simple steps here to find out. 

Merchants using Recharge with Shopify Checkout Integration can now access all-new storefront widget templates. These templates were carefully selected to support a wide range of Shopify stores and themes. 

Recharge admins can access the following templates on the Widget Setting page of their Recharge Merchant Portal. 

• Radio button (default)
• Radio group
• Button Group
• Checkbox

To learn more, visit our support documentation here. 

Merchants using Recharge Checkout with their store can now set up a custom favicon that would replace the default Recharge favicon. For example, by displaying their favicon logo at checkout, merchants can deliver a more consistent brand experience for their subscribers. 

Similar to how merchants can set up their own logo icon, a URL for the Favicon is generated once the image is uploaded to your ecommerce store. The URL can then be copied into a new field within the Checkout settings section of the Recharge Merchant portal.

A detailed step-by-step guide on setting up your own can be viewed in our support documentation here. Try it today!

Not sure which checkout is in use for your store? Follow the simple steps here to find out. 

All merchants using Recharge now have access to the improved code editor within their Merchant Portal. Specifically, code editor fields within the Merchant Portal now use the Ace code editor library to enable: 

• Syntax highlighting and helpful formatting
  
• Adjust relative to the intended language of each editor field
• Clean aesthetic experience for improved readability 

Try it today!

Merchants using Recharge Platform APIs for a custom/headless store now have direct access to non-sensitive data within Recharge CDN. This access includes the following:

• Product data
• Subscription plan data
• Recharge storefront widget settings
• Store settings

Merchants can use this direct CDN access to more efficiently and securely build highly customized versions of the Recharge storefront widget. 

To learn more, visit our developer guides here.

All merchants using Recharge now have access to 'Recharge Collections' - built from the ground up to support advanced use-cases through the grouping of products. 

Merchants can manage 'Collections' directly within their Recharge Admin portal as follows: 

• create several 'Collections' unique to their business 
• add/remove a product from any 'Collection' 
• include a single product in more than one 'Collection'

At launch, merchants can create a 'Collection' and assign it to the Recharge Customer Portal to limit which products are available/visible to their store subscribers. 

Recharge Collections are available to stores using Recharge Prima and Novum themes. 

To learn more, visit support documentation here.