If you use Recharge Pro, you now have access to the updated Scenario Planning dashboard. This dashboard shows future projected data and allows you to create projection scenarios for both Revenue and Physical Products.

How does it work? Learn more here.

If you use Shopify Checkout Integration (SCI) you now have the ability to customize the information you capture from customers during the checkout process. 

Note: To fully utilize this feature with Recharge, you must enable cart attributes in your Shopify storefront theme as well. 

How does it work? Learn more here.

We made it faster and easier to search and filter your customer list directly in the merchant portal. With this update you’ll be able to:

• Search your entire customer base by name, email, or phone and get specific results in seconds
• Access new filter criteria that can be applied from the Customers list view to narrow down the search results
  

Recapture helps you increase revenue by enabling you to send targeted offers to customers who have abandoned their carts. Recapture also provides options for winbacks to bring back subscribers who left. 

How does it work? Learn more here.

Maintaining your product collections just got easier! You can now bulk delete up to 100 products at a time from a collection.

How does it work? Learn more here. 

Corso provides both carbon offsets and shipping protection to Recharge brands through Green Shipping Protection, a free Shopify app. 

How does it work?

In case of a shipping issue, Corso's concierge team will connect with the customer within one hour to resolve the issue in the form of:

• replacement order within 24 hours (brand gets 100% of the reorder revenue)
• refund to the customer

Customers also have the option to:

• offset 100% of the shipping carbon on their subscription orders
• add Green Shipping Protection to their orders to protect against carrier mishandling
• offsetting their last-mile shipping carbon

All last-mile shipping carbon will be offset through our partner Cool Effect, whose carbon offset projects have been carefully vetted and verified. Merchants can track their carbon offset data within the Corso dashboard.

Where can I learn more?

All Recharge Pro merchants now have access to the updated Revenue KPIs dashboard. This update adds more filters and detailed insights to the dashboard and addresses bugs.

What’s new?

• Redesigned dashboard for additional data clarity
• Redefined Customer Categories that compare Onetime Only customers with Subscription customers
• Filter for date granularity, customer created date, custom date ranges and to “Include Onetimes”
• Order Sequence metric now includes the first 6 orders, updated label for “Churned” and additional Drill Down capability
• Added “Active (No Order)” status for active subscriptions with orders at a future date after the report was run
• Bug fix to address duplicate records in Gross Sales for some merchants

To learn more about the Revenue KPI dashboard, check out our product support documentation. 

RetentionEngine is a no-code cancel flow that retains customers with personalized treatments and predictive analytics.

How does it work?

RetentionEngine lets the merchant build a dynamic and personalized cancel experience in order to retain subscribers, capture insights/ data on churn, and then provides a path to proactively mitigate churn. Merchants can set personalized treatments for customers based on their reason for canceling, their lifetime value, product ID, or when customers signed up. Treatments include discounts, FOMO, gifts, one-click pausing, plan/product swaps, and more. 

Where can I learn more?

To get started or learn more about RetentionEngine, check out our blog post, walkthrough video, and visit RetentionEngine's support documentation here.

We redesigned two essential pages to streamline your experience while editing a customer's subscription settings, as well as provide a more intuitive, in-depth view of processed orders.

Subscription Details page
The new Subscription Detail is designed to offer a greatly clarified and streamlined experience when editing a customer’s subscription settings.

Key features

• Consolidates subscription settings into subsections (e.g. “Product details,” “Order schedule”) for clearer visibility. 
• Displays the nearest Recent and Upcoming orders on the subscriptions page so that a subscription's most relevant orders can be easily accessed and managed.
• Supports secondary subscription management tasks (e.g. address or payment method updates, line item property management, etc.) via secondary menus for a cleaner page design.

Order Details Page
The new Order Details page is designed to offer a more intuitive view of a Recharge order. Our ultimate goal is to make this page visible for orders in any status, with the management options appropriate for that status (e.g. reschedule upcoming orders, retry chart errors, refund processed orders). But we’re starting by replacing the Order Details page that exists for processed orders.

Peel Insights is an automated customer analytics platform that helps Shopify merchants grow faster by making it easy to see what’s happening and why. 

How does it work?

The integration allows Recharge to pass merchant’s subscription data into Peel’s platform, providing better data segmentation and insights. Peel users can now connect to Recharge and gain instant access to 41 subscription metrics, allowing merchants to accurately analyze subscription data such as:

• subscription metrics by cohorts
• post-purchase revenue data
• duration of active subscribers
• segmentation by locations, products, or subscription types (cancellation reason, day of the month, order frequency, pre-paid, etc.)

Where can I learn more?

To get started or learn more about Peel Insight’s Recharge integration, visit Peel’s support documentation here.