Force Shopify customer account logins

All Shopify merchants can now opt-in to an additional security feature that requires customers to log in to their Shopify customer account before gaining access to their Recharge customer portal. 

Previously this setting was only available based on request and was called `Force customer portal accounts (Shopify - Recharge Checkout only)`. We have renamed it to improve clarity and to account for all Shopify merchants.

Next time you visit your customer portal settings, if your customer portal location is set to `Embedded in platform storefront` you will have the option to enable the `Force Shopify customer account logins` setting under your customer portal control settings. 

How does it work?

  • This setting is disabled by default.
  • When this feature is enabled, we will continue to generate the customer portal URL with the security token as we do today. However, to access the customer portal, the customer will be required to log in to their Shopify account.

    • If the customer is already logged into their Shopify account, they will be redirected to the customer portal.
    • If the customer is not logged in, they will be required to log in before being able to access the customer portal.
    • If the customer does not have a Shopify account, they will be required to create one and log in before being able to access the customer portal. 
  • Theme Engine out of the box support will be available in a future release. In the meantime, Theme Engine users can contact Recharge Support to get the files they need to use this feature. 
  • Note: It is important to ensure your Shopify account settings are set to optional or required.

To learn more, visit support documentation here.