Now when a customer gets their first message from RechargeSMS, they can also receive an SMS contact card, which is a file that contains their shop phone number and shop name. Merchants also have the option to add their logo, email, and website — a great opportunity for a branded first impression.

Contact Card Creation:

Message Received by Subscriber:

How does it work? Learn more here

RechargeSMS has a completely redesigned onboarding experience, featuring a streamlined walkthrough process, SMS status indicators, and UI elements built to make activation guided, friendly and fast.

What’s new?

• Short and sweet — We’ve reduced the process to 2 main stages + one-click activation
  • Enable Features, Format Products, & Activation
• New UI Element — A guiding companion to get merchants through onboarding (and more - coming soon 😉)
  • Explains each step and reinforces with feedback
• New Status Indicator (red, yellow, green)
  The new Messaging Limited (yellow) status will inform merchants that they only have a test segment on - they need to turn on their opt-in to activate, offering more clarity on service status.

How does it work?

• When a merchant installs RechargeSMS, they will be greeted by a new UI element that sits at the bottom left of the screen, inside the sidenav. They can move through onboarding by clicking the CTA at the bottom.
• They can enable our recommended features with just a click or explore on their own.
• Merchants will be prompted to import their products and format titles.
• Lastly, they can either turn on their opt-in to activate SMS or start with a test segment first.
  • RCS and SCI stores at this stage see slightly different UI

Please visit our documentation to learn more: Support Article

RechargeSMS is now available for Shopify Checkout! Merchants using Shopify Checkout can now deploy a fully customizable opt-in widget on their cart page, allowing subscribers to opt-in to transactional SMS messages in the purchasing journey.

What's new?

• A cart opt-in card has been added to the RechargeSMS dashboard for merchants on Shopify Checkout. 
• After clicking, the cart opt-in card will prompt merchants to enable the cart opt-in and customize the tool. 
• Once the opt-in has been enabled, RechargeSMS will automatically inject the widget into the merchant’s Shopify theme based on the default placement and colors chosen in the customization phase. 
• Should a merchant wish to manually change the placement or coloring, a walkthrough video has been created to provide instruction on implementation.

Please note: Merchants who have converted, or are in the process of converting from Recharge Checkout to Shopify Checkout will no longer be able to display the SMS opt-in on their checkout page, and will have to deploy the cart opt-in for their store. 

Current subscribers and tool functionality will not be affected with this launch. The only functionality changing will be where customers can opt-in, in the purchase journey.

Be sure to visit our documentation to learn more: Support Article

RechargeSMS now has the ability to generate a landing page for customer opt-in! Creating a landing page easily allows for existing subscribers to opt-in to transactional messages outside of the checkout flow and via email & SMS.   

What’s new?

• A landing page opt-in card has been added to the RechargeSMS dashboard.
• Once clicked, the landing page card will prompt merchants to customize their branding information (Shop Name / Logo / Primary Color). 
• The card also provides an interactive UI for merchants to preview and customize.

How does it work?

Merchants:

• Once branding information has been finalized, the customizations produce a dynamic code snippet (HTML/CSS/JS) generated after the merchant clicks “Save”.
• Merchants are then directed to create a new page in the Shopify store settings where the custom script is pasted after selecting the 'Show HTML' button.
• After saving, the widget is then displayed for subscribers to interact with.

Subscribers:

• On the widget page, subscriber’s can enter the email associated with their subscription as well as a phone number.

• Completing the form will prompt:

  • A text message with a validation code to ensure the number belongs to them.
  • An email (the one entered) an authorization URL to authenticate the changes.

Be sure to visit our documentation to learn more: Support Article

We are excited to announce the launch of the official RechargeSMS integration! Now merchants can easily enable this transactional SMS service for their store without the need to authorize with Shopify or Recharge.

• All previous installations of RechargeSMS will continue to be accessible via the Apps view in their Shopify store.
• All new instances of RechargeSMS will be enabled from the store’s Recharge Integrations page.
• Merchants no longer need to enter their Shopify store URL into an installation page to authorize with Shopify or with Recharge.

• By visiting the Recharge Integrations page, a merchant can simply click “Enable” and add RechargeSMS to their store.
• After enabling SMS, the store owner can visit the enabled integrations page and click “Open” to re-open RechargeSMS
• they can also revisit the application via the /sms URL structure.