ShipperHQ Support for BigCommerce Customer Groups

Recharge now supports ShipperHQ’s Customer Group feature with BigCommerce. You can offer specific shipping rates that depend on the customer group a customer belongs to in ShipperHQ. For example, if you wanted to offer free shipping to customers that are in the military, then you could create a customer group called Military Customers and apply a free shipping rate.

How does it work?

  • When a cart is passed from BigCommerce to RCI checkout on BigCommerce, the customer group will be included as a notes attribute on the checkout
  • The customer group will be sent to ShipperHQ when retrieving shipping rates to ensure that shipping is calculated correctly.
  • Once the order is created, the customer group will be stored as a cart attribute on the purchase.
  • Recurring orders and Add/Swaps will also use the customer group stored in the cart attributes for the purchase.
Please visit our documentation to learn more.