Ohi integration available for all merchants on Shopify

Ohi is an instant commerce, fast delivery solution for direct-to-consumer and enterprise e-commerce brands that uses data-driven inventory management technology and a robust microwarehouse platform to enable instant or scheduled deliveries for their customers. Ohi brand customers typically enjoy increased conversions, repeat purchase rates, and increased customer lifetime value, which can be further enhanced when paired with subscription orders.

How does it work?

  • Reduce churn by providing customers the flexibility to easily reschedule deliveries via the Ohi scheduler
  • Increase conversions with 2-hour delivery on the first order 
  • Save money on shipping by utilizing Ohi’s hyperlocal micro-fulfillment centers

Where can I learn more?

To get started or learn more about Ohi's Recharge integration, check out their website and visit Ohi's support documentation here.

Fomo integration available for all merchants on Shopify

Fomo is a social proof marketing platform that helps increase conversions by social proof messages via notification boxes, or text, placed strategically throughout the site, building credibility with prospective shoppers by showing off real-time customer activity such as purchases, reviews, signups, subscription creations, active visitors, and more. It creates the online equivalent of a busy restaurant, showing prospective shoppers that other people trust the business.

How does it work?

Fomo displays recent orders, product reviews, solved support tickets, and any other customer behaviors on the merchant's site.

  • Show off Recharge subscriptions, i.e. "Alexis just received their next order of X" 
  • Show off live traffic, i.e. "102 people are shopping on our store right now" 
  • Location detection shows relevant notifications to each visitor
  • Connect 100+ more integrations to show off diverse customer behavior happening on the site
  • Track conversions and Fomo's ROI in a detailed dashboard

Where can I learn more?

To get started or learn more about Fomo's Recharge integration, check out some case studies, demo videos, and visit Fomo's support documentation here.

Force Shopify customer account logins

All Shopify merchants can now opt-in to an additional security feature that requires customers to log in to their Shopify customer account before gaining access to their Recharge customer portal. 

Previously this setting was only available based on request and was called `Force customer portal accounts (Shopify - Recharge Checkout only)`. We have renamed it to improve clarity and to account for all Shopify merchants.

Next time you visit your customer portal settings, if your customer portal location is set to `Embedded in platform storefront` you will have the option to enable the `Force Shopify customer account logins` setting under your customer portal control settings. 

How does it work?

  • This setting is disabled by default.
  • When this feature is enabled, we will continue to generate the customer portal URL with the security token as we do today. However, to access the customer portal, the customer will be required to log in to their Shopify account.

    • If the customer is already logged into their Shopify account, they will be redirected to the customer portal.
    • If the customer is not logged in, they will be required to log in before being able to access the customer portal.
    • If the customer does not have a Shopify account, they will be required to create one and log in before being able to access the customer portal. 
  • Theme Engine out of the box support will be available in a future release. In the meantime, Theme Engine users can contact Recharge Support to get the files they need to use this feature. 
  • Note: It is important to ensure your Shopify account settings are set to optional or required.

To learn more, visit support documentation here.

Cart attributes now supported with Shopify Checkout!

All merchants using Recharge with Shopify Checkout Integration (SCI) now have the ability to capture/manage cart attributes (also referred to as ‘order attributes’). 

Cart attributes are custom form fields that merchants can use to request a variety of information from customers during checkout. With Recharge, merchants can now: 

  • View, add, or edit cart attributes in the Recharge merchant portal 
  • let Recharge ensure that the updated cart attributes make their way into the subscription contract in Shopify and therefore, the future recurring orders. 

Note: To fully utilize this feature with Recharge, merchants must enable cart attributes in their Shopify storefront theme as well. 

To learn more, please view our support documentation here

Recapture now available for all merchants on Shopify

Recapture helps stores increase revenue by increasing customer retention, engagement, and driving initial and repeat purchases for subscription-based businesses. Recapture's abandoned cart recovery for Recharge customers allows users to send targeted offers with higher save rates. Segmentation gives users the ability to identify low/high-value customers to offer discounts to maximize recovered cart revenues. Recapture also provides options for winbacks to bring back subscribers who left, and upsells, post-purchase emails to encourage one-time purchases to upgrade to subscriptions to obtain reoccurring revenue.

How does it work?
  • Easy Email Setup
Campaigns come pre-configured out of the box, so setup time is minimal.  Get started in under 5 minutes.  For those who want more customization, Recapture supports full HTML editing and has a rich drag-and-drop editor that is easy to use.
  • Several Options to Boost Revenue
Abandoned cart emails have been proven to boost revenue by 10% or more on average. Winbacks and Upsells allow users to see even higher long-term returns.

Where can I learn more?

To get started or learn more about Recapture’s Recharge integration, check out this page and visit Recapture’s support documentation here.


Green Shipping Protection by Corso available for all Shopify merchants

Corso provides both carbon offsets and shipping protection to Recharge brands through Green Shipping Protection, a free Shopify app. 

How does it work?

In case of a shipping issue, Corso's concierge team will connect with the customer within one hour to resolve the issue in the form of:

  • replacement order within 24 hours (brand gets 100% of the reorder revenue)
  • refund to the customer

Customers also have the option to:

  • offset 100% of the shipping carbon on their subscription orders
  • add Green Shipping Protection to their orders to protect against carrier mishandling
  • offsetting their last-mile shipping carbon

All last-mile shipping carbon will be offset through our partner Cool Effect, whose carbon offset projects have been carefully vetted and verified. Merchants can track their carbon offset data within the Corso dashboard.

Where can I learn more?

To get started or learn more about Green Shipping Protection by Corso's Recharge integration, check out Corso's blog post and visit Corso' support documentation here.

New and Improved Revenue KPI dashboard

All Recharge Pro merchants now have access to the updated Revenue KPIs dashboard. This update adds more filters and detailed insights to the dashboard and addresses bugs.

What’s new?

  • Redesigned dashboard for additional data clarity
  • Redefined Customer Categories that compare Onetime Only customers with Subscription customers
  • Filter for date granularity, customer created date, custom date ranges and to “Include Onetimes”
  • Order Sequence metric now includes the first 6 orders, updated label for “Churned” and additional Drill Down capability
  • Added “Active (No Order)” status for active subscriptions with orders at a future date after the report was run
  • Bug fix to address duplicate records in Gross Sales for some merchants

To learn more about the Revenue KPI dashboard, check out our product support documentation

RetentionEngine available for merchants on Recharge Checkout

RetentionEngine is a no-code cancel flow that retains customers with personalized treatments and predictive analytics.

How does it work?

RetentionEngine lets the merchant build a dynamic and personalized cancel experience in order to retain subscribers, capture insights/ data on churn, and then provides a path to proactively mitigate churn. Merchants can set personalized treatments for customers based on their reason for canceling, their lifetime value, product ID, or when customers signed up. Treatments include discounts, FOMO, gifts, one-click pausing, plan/product swaps, and more. 

Where can I learn more?

To get started or learn more about RetentionEngine, check out our blog post, walkthrough video, and visit RetentionEngine's support documentation here.

New Order Details and Subscription Details pages

We redesigned two essential pages to streamline your experience while editing a customer's subscription settings, as well as provide a more intuitive, in-depth view of processed orders.

Subscription Details page
The new Subscription Detail is designed to offer a greatly clarified and streamlined experience when editing a customer’s subscription settings.

Key features
  • Consolidates subscription settings into subsections (e.g. “Product details,” “Order schedule”) for clearer visibility. 
  • Displays the nearest Recent and Upcoming orders on the subscriptions page so that a subscription's most relevant orders can be easily accessed and managed.
  • Supports secondary subscription management tasks (e.g. address or payment method updates, line item property management, etc.) via secondary menus for a cleaner page design.

Order Details Page
The new Order Details page is designed to offer a more intuitive view of a Recharge order. Our ultimate goal is to make this page visible for orders in any status, with the management options appropriate for that status (e.g. reschedule upcoming orders, retry chart errors, refund processed orders). But we’re starting by replacing the Order Details page that exists for processed orders.


For more information read our blog post or visit our support documentation


Peel Insights available for all Shopify merchants

Peel Insights is an automated customer analytics platform that helps Shopify merchants grow faster by making it easy to see what’s happening and why. 

How does it work?

The integration allows Recharge to pass merchant’s subscription data into Peel’s platform, providing better data segmentation and insights. Peel users can now connect to Recharge and gain instant access to 41 subscription metrics, allowing merchants to accurately analyze subscription data such as:

  • subscription metrics by cohorts
  • post-purchase revenue data
  • duration of active subscribers
  • segmentation by locations, products, or subscription types (cancellation reason, day of the month, order frequency, pre-paid, etc.)

Where can I learn more?

To get started or learn more about Peel Insight’s Recharge integration, visit Peel’s support documentation here.

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