In addition to being able to make other bulk updates, you can now bulk apply a discount to the address, remove a discount from the address, and update any property on the address object (shipping rates, street address, order notes/attributes, etc).

All merchants who have enabled the setting 'Pause as a retention step before cancel' now have access to a new Klaviyo metric - 'Subscription paused in Recharge'. 

This metric, alongside the many other metrics and properties we send to Klaviyo, allows merchants to set up targeted email campaigns and flows, specifically designed for paused customers. 

How does it work? Learn more here.

With new enhancements to this feature, you can now enable and disable SMS and email channels separately as well as use communication template customization options. The Recharge login widget page can now be used as the default login experience for all your customers and they can have direct access to the customer portal from the post-checkout order status page

This feature makes it easier for your customers to manage their subscription, reducing customer churn and customer support tickets. 

Go here to read more about the original release of passwordless login.

How does it work? Learn more here.

For multi-currency charges processed after January 24, 2023, all merchants using Shopify Checkout Integration with multiple currencies will now be able to view

• the exact amount paid for charge line items (as reported in Shopify order details) and 
• the customer’s presentment currency in which the amount was paid

The data will be viewable in the charge details of the Recharge Merchant Portal as well as exported reports (Charges - Processed). 

How does it work? Learn more here. 

For early access to more multi-currency features, please submit an enrollment request via the form here. 

In addition to being able to make other bulk changes, you can now use the import flow to quickly and easily reschedule upcoming and error charges. With this update, you can choose to reschedule charges (including all subscription line items belonging to a given charge ID) or reschedule individual subscription items, which can be helpful in the event of out of stock inventory.

Note: This is currently available if you use the Recharge Checkout on Shopify, BigCommerce or have a custom-built store. 

How does it work? Learn more here. 

You’ll now be able to see more details for prepaid charges and orders. In the Customer details and Subscription details pages, you’ll see information like charge details for the entire prepaid cycle as well as details specific to the shipment the customer will receive on the given date.

With this information more easily accessible, you’ll be able to see more holistic data and perform more targeted actions for your customers. 

How does it work? Learn more here. 

In addition to being able to make bulk changes when a product goes out of stock, add seasonal products, and make changes to your product pricing, you can now use the import flow to quickly and easily bulk delete subscriptions without contacting our support team.

Note: This is currently available if you use the Recharge Checkout on Shopify, BigCommerce or have a custom-built store. 

How does it work? Learn more here. 

If your store is on the Recharge checkout or a custom-built store configured to use Braintree as the primary payment gateway, you'll be able to easily switch from using the sandbox environment to production once you're ready.

How does it work? Learn more here.

Cart attributes are additional pieces of information about an order. You will now see more cart attributes that make it simpler to reconcile orders and charges between Shopify and your payment gateway. Since this update adds the same IDs to both orders and charges, you’ll be able to save time every month reconciling data, and spend that time on things that matter most to your business.  

This is available now for Recharge Checkout on Shopify, Recharge Checkout on BigCommerce and custom stores with support for Shopify Checkout Integration on the way.

How does it work? Learn more here.

Moving forward only payment related issues, not insufficient inventory, will be counted as charge attempts and go through the dunning process. Meanwhile, your customer orders with inventory errors will continue to be automatically retried. This gives your customers a better chance of receiving their products once inventory is back in stock, rather than being passively churned through the dunning process.

How does it work? Learn more here.