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API
5 months ago

Sync canceled subscriptions with current offerings

You will now be able to use the Recharge API, more specifically the “update a subscription” endpoint, to make any changes to a canceled subscription. Moving forward, if your customers choose to reactivate their canceled subscriptions at any point, those subscriptions will continue to align with your current offerings, saving you time from manually making updates. This can be done using the new bulk updater and also works on the bulk update resource and in asynchronous batches. This also now works when bulk managing subscriptions in the Recharge admin UI.

How does it work? Learn more here.

5 months ago

Make bulk subscription updates completely on your own

For the first time ever, you can create, monitor, and audit large and complex subscription bulk updates completely on your own. That means you can quickly and easily make big changes to your existing subscriptions when a product goes out of stock, you add season products, you make a change to your product pricing and more without contacting our support team. 

Note: This is currently available if you use the Recharge Checkout on Shopify, BigCommerce or have a custom-built store. 

How does it work? Learn more here. 

Enhancement
5 months ago

Save time on order and charge reconciliation with cart attributes

Cart attributes are additional pieces of information about an order. You will now see more cart attributes that make it simpler to reconcile orders and charges between Shopify and your payment gateway. Since this update adds the same IDs to both orders and charges, you’ll be able to save time every month reconciling data, and spend that time on things that matter most to your business.  

This is available now for Recharge Checkout on Shopify, Recharge Checkout on BigCommerce and custom stores with support for Shopify Checkout Integration on the way.

How does it work? Learn more here.

NewRechargeSMS
5 months ago

Make a good first impression with SMS contact cards

Now when a customer gets their first message from RechargeSMS, they can also receive an SMS contact card, which is a file that contains their shop phone number and shop name. Merchants also have the option to add their logo, email, and website — a great opportunity for a branded first impression.

Contact Card Creation:


Message Received by Subscriber:

 

How does it work? Learn more here

Enhancement
5 months ago

Optimized dunning logic to reduce passive churn

Moving forward only payment related issues, not insufficient inventory, will be counted as charge attempts and go through the dunning process. Meanwhile, your customer orders with inventory errors will continue to be automatically retried. This gives your customers a better chance of receiving their products once inventory is back in stock, rather than being passively churned through the dunning process.

How does it work? Learn more here.

Enhancement
5 months ago

Filter customer orders with Order Tags

Order tags help you filter your customers' orders, and take appropriate action based on the tags. With order tags, you can determine whether an order is a subscription (checkout or recurring). With this information, you’ll be able to group, search, filter, make bulk changes within the Shopify admin, and automate later flows in the fulfillment process, and more. 

This feature has been available on Recharge Checkout on Shopify and, with this update, is now available on the Shopify Checkout Integration.

How does it work? Learn more here.

5 months ago

View and compare order details without leaving the customer details page

In the "Upcoming orders" and "Recent orders" section of the new Customer details page, you can now click to expand individual order detail rows so that you can view the full details of an order (or multiple orders at once), without leaving the page. 

In addition to viewing expanded order details, you can also take actions like rescheduling, refunding, etc. from this view. 

How does it work? Learn more here. 

Enhancement
5 months ago

Shopify 2.0 Subscription widget now makes it easier to sell in multiple markets

If you sell in multiple currencies, you can leverage the Shopify 2.0 Subscription Widget to allow customers to view and purchase subscription products in their local currency. 

How does it work? Learn more here.

NewIntegrations
5 months ago

Automate your chargebacks with Chargeflow

Chargeflow is a fully-automated chargeback recovery platform helping e-commerce merchants recover subscription chargebacks quickly with no manual intervention. 

How does it work? Learn more here. 

5 months ago

All stores are now able to use the payment method endpoint

All stores are now able to use the payment method endpoint, regardless of whether you are using Multiple Payment Method or Single Payment Method. The payment methods API endpoint is also available for all platforms. 

The payment methods endpoint effectively replaces the 2021-01 customers_payment_source endpoint. Use this new endpoint to get a customer's payment method(s), add new ones, or update existing.

How does it work? Learn more here.