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Enhancement
a year ago

Monthly invoice details available with Shopify Checkout

Merchants using Shopify Checkout Integration with Recharge can now view the detailed breakdown of their monthly invoices directly within Recharge. 

To access your invoices, navigate to  Store (My Account) under the Wrench  icon, and click "See all invoices..." . Selecting a specific invoice will provide a detailed breakdown of charges for that month. 

For more information, view our support documentation here. 

New
a year ago

PayPal Express now available on Shopify Checkout

Merchants using Shopify Checkout Integration with Recharge can now enable PayPal Express as their payment method while purchasing subscriptions. 

The merchant needs to first enable PayPal Express in the Payments section of their Shopify Admin console. 

Once enabled in Shopify, shoppers can select 'PayPal' during the checkout flow and Recharge will automatically trigger all recurring billing through PayPal.

The shopper can edit his/her PayPal payment method directly within PayPal or by triggering an email request through the Recharge 'Customer Portal'.

For more information, view support documentation here. 

NewAPI
a year ago

API automation for adding one-time purchase to a scheduled charge

Merchants using the Recharge Platform APIs can use the Onetimes API to set one-time purchases to automatically add itself to the next scheduled charge for the associated address. 

This automation can streamline one-time purchase workflows for our merchants by eliminating manual intervention while simultaneously reducing required API calls. 

For more information, view our API documentation here. 

New
a year ago

Reimagined onboarding for BigCommerce Stores!

BigCommerce merchants who are new to Recharge can now enjoy a reimagined onboarding experience when they first access their Recharge application. 

Merchants can expect a visually intuitive step-by-step guide through their setup process, while also giving them the freedom to explore their new store.

NewEnhancement
a year ago

Improved Widget Preview for Shopify Checkout

Merchants using Shopify Checkout Integration with Recharge now have two new and convenient options to preview their 'Subscription Widget'. 

• With a simple click, the preview is available directly within the Recharge application as below:

• Merchants using the developer console can use these instructions to preview the widget without having to initiate a page load.  

For more information, please visit our support documentation here. 

Not sure which checkout is in use for your store? Follow these simple steps to find out. 


Enhancement
a year ago

Prepaid processing improvements for ReCharge Checkout

For merchants using ReCharge Checkout or Platform APIs, the processing of prepaid orders is now supports scheduling and is lightning-fast. 

  • Merchants can now schedule prepaid order processing
  • System improvements to prepaid processing will reduce processing times to less than 10 mins from the earlier 1-3 hours

For more information, please visit our support documentation here.

Not sure which checkout is in use for your store? Follow the simple steps here to find out. 

EnhancementAnalytics
a year ago

New Actions 2.0 Dashboard for Enhanced Analytics

'Actions' dashboard is now updated. All merchants using ReCharge Pro will now be able to view the update as part of their full suite of Enhanced Analytics. 

Advanced filtering: The whole dashboard will now be responsive to the filters, including Date Range and Cohort, as well as a new filter - Source Type. The Source Type filter gives merchants the ability to filter by select sources, including:
• Whole dashboard is now responsive to the filters including Date Range and Cohort, Source Type
• New filter added - Source Type (includes 7 source types for filtering)

Subscriptions by Action: Action KPIs tiles are now right on the top for quick insights. In addition to Skips, Swaps, and Reactivations, the dashboard now supports 5 more Actions that you can track:
• Cancellations
• Add Onetimes
• Change Date
• Change Quantity
• Change Frequency


Subscriptions by Source: Below that, the dashboard now gives merchants the ability to see where subscribers are taking actions, and the ability to compare that between Active and Cancelled subscribers. 

Customers by Action: Finally, merchants for the first time will now be able to compare AOV and ACV of subscribers that take actions vs subscribers that do not take actions, by specific action type.

For more information, please see our support documentation here. 

NewAnalytics
a year ago

Full Suite of ReCharge Analytics is now live!

All merchants using ReCharge Pro edition now have access to the full suite of enhanced analytics and dashboards for their store performance. Merchants on ReCharge Standard edition can 'Upgrade to Pro' from their analytics dashboards. 

The enhanced analytics now allow actionable data insights on: 

  • Revenue Trends
  • Customer Cohorts
  • Cohort Retention
  • Cohort Retention
  • Product SKUs and Variants
  • KPI performance and Industry Benchmarks
  • Actions
  • Media Attribution
For more information, please see our support documentation here.
NewFeature
a year ago

Bulk Add and Bulk Update Products

Bulk Add Products

What’s new? Merchants can now add products to ReCharge in bulk, up to a maximum of 25 at a time. 

How does it work? On the 'Products' page, click on 'Add products' to display the modal where you can select multiple products to add to ReCharge. These products will be added in an 'Inactive' state, which means they will need to be updated to have subscription properties before they are available for your customers as subscriptions.

For more information on bulk-adding products, please see our support documentation here.


Bulk Update Products

What’s new? Merchants can now bulk update products in ReCharge, up to a maximum of 100 at a time. This means that you can now, in bulk:
  1. Sync a set of products (where applicable)
  2. Remove products from ReCharge
  3. Update discount percentage (where applicable)
  4. Update subscription type and order frequencies

How does it work? When you navigate to your products page, you will be able to select multiple products across various pages (up to a max of 100) and use the drop-down options to choose what you want to do. 

For more information on bulk update products, please see our support documentation here. 

NewEnhancementTheme Engine
a year ago

Translations for Themes now supported!

Both Novum and Prima customer portal themes are now fully mapped on the Translations page i.e. all labels and fields which are exclusive to Themes are now fully available for translation!
What’s new?
  • Theme labels: Both Prima and Novum are fully mapped to ensure all fields that are present in both Themes are translated through a single field. 
  • New dynamic tab: All fields regarding Themes are now contained within a new tab called “Customer Portal - Themes” under the “Translations” page. 
  • Existing translations: All fields that existed in Legacy are also mapped in the Themes tab. Note: For existing stores with translations enabled in the Legacy portal, those applicable translations will be automatically replicated in the “Themes” tab once the store switches to either Prima or Novum theme. 

For more information, please see our Support Documentation.