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EnhancementIntegrationsBundles
6 months ago

Access more bundling-specific metrics and insights through Klaviyo

Two new bundle-specific events were added to the current transactional flows in Klaviyo.

  • Bundle selection created: This metric is triggered when a new bundle subscription is created as well as when new selections are created after an automatic reset. 
  • Bundle selection updated: This metric is triggered when the record of an existing bundle selection is updated in the customer portal. 

How does it work? Learn more here. 

NewIntegrations
6 months ago

Reduce the number of subscription chargebacks with NoFraud

NoFraud helps businesses reduce the number of false positives and chargebacks on subscription orders. They also offer additional services, such as chargeback management and checkout features to provide a better customer experience and increase fraud-free conversions.

How does it work? Learn more here. 

FeatureEnhancement
6 months ago

Change product titles using Workflows

With the Recharge Workflows integration, you can define triggers (checkout or recurring order), conditions, search and actions in order to automate behaviors for your customers. 

Note: The updated product title will ONLY be reflected in the Recharge order. The product title displayed on the Shopify contract and Shopify order is based on the product title assigned to the SKU/Variant ID in Shopify.

How does it work? Learn more here.

6 months ago

More information available on the customer details page

Now you can view ‘Pending’ charges for SEPA stores and edit prices on add/swap products. We’ve also noticed things were getting a little cramped so we made several sections collapsed to streamline your page navigation.

How does it work? Learn more here.  

6 months ago

More shortcuts and quick links now available on the customer details page

To save you time we’ve added shortcuts to retry and reschedule charge errors and ‘quick links’ menu to access and copy & paste links to any customer portal page. 


How does it work? Learn more here. 

Enhancement
6 months ago

Capture addition data at checkout with Signifyd

Now you can capture shopper behavior and device data to help identify fraudulent customers through a process called “fingerprinting”. We have now added support for generating this fingerprint and ensure that it is included in fraud checks with Signifyd.

How does it work? Learn more here.

NewAPITheme Engine
6 months ago

Use Theme Engine API endpoints to skip and unskip multiple subscriptions

When customers choose to skip or unskip, all operations will perform simultaneously, which can increase the speed of operations by 5x. Customers will see a decrease in waiting time once they choose to skip or unskip, and those customers that average more than one subscription or have onetimes will see an improvement.

How does it work? Learn more here.

NewIntegrationsBundles
6 months ago

Use bundle-related data to automate Klaviyo marketing campaigns

Existing events in Klaviyo now include bundle-related data, allowing merchants to determine whether an individual line item is part of a bundle, the customer's individual selections, and the relevant fallback selections should a product be out of stock.  

How does it work? Learn more here.

6 months ago

Theme Engine Novum version 5 is now available

If Multiple Payment Methods is selected your store will remain a Single Payment Method store until the new theme version is published. This empowers you to: 

  • Switch to a Multiple Payment Methods store and theme functionality with no downtime
  • Preview the new theme type before publishing
  • Prepare a multiple payment methods supported theme with ease before converting to the Shopify Checkout Integration  

Note: Switching to a multiple payment method theme version includes all the updates released in Novum 4.2.0

If Single Payment Methods is selected, the following updates are included: 

  • When customers make a shipping address change to one subscription, they are encouraged to make the change for all other associated subscriptions or to just update the single subscription. 
  • The billing information page is now called the `Payment methods` page and is the sole location for customers to manage payment and billing information. 
  • The `Payment methods` page has 3 functions - 
  • Change payment method - the ability to add a new payment method - this card will replace the existing card being used.
  • Edit - the ability to edit the billing information on an existing payment method
  • Delete - the ability to delete a payment method
  • Automatic Renewal Law cancellation flow update
  • Bundles customer portal widget
  • Force Shopify customer account logins feature
NewIntegrations
6 months ago

Make your subscriptions carbon neutral with EcoCart

With a subscription, customers can fund certified carbon offset projects, such as planting trees or building wind farms, to eliminate the exact carbon footprint of their order.

How does it work? Learn more here.