Improved handling of failing webhooks!

All merchants using Recharge webhooks will now benefit from a webhook management update that reflects industry best practices on the identification and handling of webhooks that are failing. 

The update includes several enhancements such as: 

  • removal of webhook after 20 failed retries to prevent inundating your webhook endpoint (since no messages will be received from Recharge for a failing webhook)
  • system-generated email alerts when failed delivery attempts are detected and/or the webhook is removed after several failed delivery attempts.

To learn more on how to address failing webhooks, please review our support documentation.